Frequently Asked Questions
Everything you need to know about AI-powered review automation with ArkPulse.
Getting Started
Create account → Add credit card → 14-day trial starts immediately.
💳 Credit card required
Secure Stripe. No charges during trial.
Owner must verify business on Google Business Profile before ArkPulse can reply to reviews.
Verify on Google Business Profile
Phone • Video • Postcard • Email (5-10 minutes usually)
Official Guide⚠️ Required for owners - ArkPulse needs verified ownership to post replies
Dashboard → "Connect Google" → Select your verified locations → ArkPulse gets full reply permissions ✅
OAuth Connect
1-click Google login
Auto Permissions
Replies enabled instantly
Pricing & Billing
Add payment info to start your 14-day trial instantly.
Payment info required
Secure Stripe checkout. No charges during trial.
- • 14 days full access - All features
- • Cancel anytime - Before trial ends
- • Prorated billing - Upgrade/downgrade instant
Simple dashboard controls:
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1
Cancel
Dashboard → Billing → "Cancel subscription" → Instant
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2
Upgrade/Downgrade
Dashboard → Plans → Select → Prorated billing
Features & Technical
Proprietary AI trained specifically on 5M+ Google reviews:
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1
Brand voice matching
Replies sound exactly like your business
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2
Smart sentiment detection
Positive/Negative/Neutral - Perfect tone every time
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3
Compliance ready
HIPAA templates (Health plan) + industry-specific replies
Yes! ArkPulse offers optional manual approval for full control:
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1
Automatic mode (default)
Replies post automatically after AI verification
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2
Approve all replies
Get email with one-click approve/reject for every reply
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3
Approve negative only
Auto-post positive reviews, manually approve 1-3 star replies
You can also edit replies in the dashboard before approving them.
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🔒
End-to-end encryption
AES-256. Reviews encrypted at rest
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🛡️
Stripe security
PCI DSS Level 1 compliance
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📱
2FA protected
Dashboard access requires verification
Ready to automate your reviews?
Join 500+ businesses saving 10+ hours/week with ArkPulse AI.